Our primary mission is to maximize the efficiency and profitability of our customers’ voice and data systems, while enhancing customer satisfaction. Providing superior service and support, including comprehensive training, expert technical assistance, 24/7 routine service and 2-hour emergency response time is all standard practice. As is FREE, ongoing consultation for all of our customers.

We believe our broad product line, backed by key channel agreements with Mitel, Nortel, Avaya and others, allows us to meet each client’s individual needs with customization and integration of precise componentry.

In addition to our corporate headquarters in Germantown, Maryland, Pinnacle covers the nation with offices in California, Florida, Georgia, Connecticut, Ohio, Massachusetts, Texas, Virginia and North Carolina.

Since 1990 Pinnacle Communications has been providing custom communications solutions and support for hundreds of resorts, hotels and motels nationwide. We have agreements with the top three PBX manufacturers who provide systems to over 80% of the hospitality market. We represent only the highest quality manufacturers such as Mitel, Hitachi, Avaya, Panasonic, Vodavi, Active Voice, Innovation, Telematrix, Teledex, @comm, Telelectronics, Adtran, and Minuteman.

Our alignments with high-speed Internet equipment and solution providers further our presence in the vertical market of voice and data convergence in the hotel/motel arena. More important, it immediately provides us with the ability to further structure ourselves into a nationally recognized label.