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Call Coverage (Forwarding) Conference Calls Group Call Pickup Group-Hold Holding Key Group Line Control |
Last Number Redial (LNR) Messaging Station Speed Calling System Speed Calling Transferring |
Call Coverage (Forwarding)
"Coverage" is a feature that forwards calls, either
immediately or after n rings, to another location.
The Hitachi SelecSet series phones provide call coverage
to two different types of calls:
Internal call coverage: These calls
are made within the hotel, such as extension to extension calls.
External call coverage: These are
calls that originate from outside the hotel and are directed to an extension.
Always remove existing call coverage.
Press # # 9to remove internal
call coverage (listen for confirmation tone or "confirmed" displayed on display
phones).
Press * * 5 to remove external
call coverage (listen for confirmation tone or "confirmed" displayed on display
phones).
Covering your phone to voicemail:
Press # 9 [voicemail ext.]to
send internal calls to voicemail (listen for confirmation tone or "confirmed"
displayed on display phones).
Press * 5 [voicemail ext.] to
send external calls to voicemail (listen for confirmation tone or "confirmed"
displayed on display phones).
Covering your phone to another extension:
Press # 9 [ext. desired]to
send internal calls to extension number programmed (listen for confirmation
tone or "confirmed" displayed on display phones).
Press * 5 [ext. desired] to
send external calls to extension number programmed (listen for confirmation
tone or "confirmed" displayed on display phones).
Covering your phone to an outside number:
Press # 9 [number desired]to
send internal calls to an outside number (i.e., #,9 9,1-202-936-1212)(listen
for confirmation tone or "confirmed" displayed on display phones).
Press * 5 [number desired] to
send external calls to an outside number (i.e., *,5 9,1-202-936-1212) (listen
for confirmation tone or "confirmed" displayed on display phones).
Covering all calls:
When CAC is set, calls are sent immediately to the
destination station. Calls follow the coverage patterns established by prior
call coverage settings (see above).
Press # 6to set CAC.
Press # # 6 to cancel CAC.
Conference Calls
To establish a three-party conference:
While engaged in conversation:
Press the CONFkey.
Press the desired station number.
Press the CONF key again to
add the held party to the conversation.
Group Call Pickup
Group Call Pickup allows any station in a previously defined
group to answer a ringing station in that group. Groups are stablished by the
communications manager.
To answer a ringing phone:
Press * 4.
Group-Hold
Calls may be placed on hold so that members of the predetermined groups (as
defined by the communications manager) may all have access to the line.
To place a call on group-hold:
Press any available GH key.
To retrieve a call on group-hold:
Press the illuminated GH key.
Holding
To place a call on hold:
Press the HOLD key.
To retrieve a held call:
Press the flashing CAP key.
Key Group Line Control
Key group line control may be performed by individual station
users within groups that have been predetermined by the communications manager.
This function utilizes the Station Speed Calling feature
and allows station users to determine which stations appear on their
telephones.
To register a key station:
Press # 7.
Press an available AUTODIAL key
(lamp illuminates).
Press the number of the station to be
added or modified.
Press the appropriate control code*.
Wait for confirmation tone.
*Control Codes:
1101 - programmed station can be
answered, illuminates when busy, rings at your station
1001 - programmed station can be
answered, illuminates when busy, but does not ring at your
station.
Last Number Redial (LNR)
LNR saves the most recently dialed phone number.
To use LNR:
Press # 8
Messaging
Messages may be left for station users from various sources
(e.g. voice mail, other stations, message center). When a message has been
sent, the message waiting lamp at the destination station will be illuminated.
If the message lamp does not extinguish after executing the retrieval
procedure, repeat the procedure to retrieve additional messages.
To retrieve messages:
Press the MSG key or # 0.
Station Speed Calling
Frequently dialed numbers may be registered for use by
individual stations.
To register a speed dial number:
Press # 7.
Press an available AUTODIAL key.
Enter the telephone number to be
stored.
Wait for confirmation tone.
To use speed dial:
Press the appropriate AUTODIAL
key.
System Speed Calling
Speed calling provides abbreviated access to frequently
dialed numbers from any extension within the facility. System speed call
numbers are stored by the communications manager.
To access system speed call:
Press * 9
Press the two-digit identification
code for the stored phone number.
Transferring
During the transfer, the transferee may return to the calling
party by pressing the CAP key associated with the calling party
(normally CAP 1). Key group members who have a key group line registered
on their station may transfer a call to that line by simply pressing the
appropriate AUTODIAL key.
To transfer a call:
While engaged in a conversation,
press the TRFR key.
Press the desired station number.
Wait until called party answers.
Announce the call.
Press TRFR or hang up.
