Landmark Boutique D.C. Hotel Opens Doors to Pinnacle's Full Service Product LineConverged IP Applications will help guest services and lower operating costs for the Jefferson Hotel in Washington D.C. GERMANTOWN, MARYLAND - Pinnacle Communications Corporation, an industry-leading provider of Hospitality IP Solutions today announced its participation in the restoration of Washington D.C.'s premier boutique hotel. The converged IP Communications solution, facilitated by equipment from Mitel, will completely transform the way The Jefferson Hotel conducts its central operations, guest services, and sales and marketing departments' communications. Staff and management alike will now have at hand the benefits of a future-proofed telecom infrastructure: constantly improving call handling, tailoring solutions as their needs evolve, and transparently delivering a superior guest-room experience.
The solution combines traditional telephone functions with support for Internet-based telephony and multimedia communication, including ACD. It also provides a suite of unified communications applications, unified messaging and personal assistant applications. Based on a single software platform, the Mitel ICP 3300 controller is compatible with multiple operating systems, provides powerful communications servers and features an independent infrastructure.
Pinnacle has simplified the hotel's infrastructure management and increased the quality of service they offer to their guests.
"We are excited that The Jefferson selected Pinnacle Communications for their commitment to IP communications," said Gary Lashley, National Accounts Manager for Pinnacle. "Pinnacle is recognized nationally as a leader in delivering communication solutions not only to the hospitality industry, but many other verticals as well. Certainly this underscores our philosophy at Pinnacle that we give our customers more than just a solution, but a relationship as well."
About Pinnacle Communications Corporation: the "Leader In IP PBX", Pinnacle is the #1 Mitel Solution Provider in the United States, and a leading provider of voice, data, and IP solutions for the hospitality industry. Centering on turnkey solutions for hotels and resorts, including voice, data and Wi-Fi, Pinnacle also offers enterprise-level PBX solutions for medium to large commercial accounts. Pinnacle Communications is headquartered in Germantown, Maryland with offices, partners and technical outlets nationwide. The company is proud to manage over 300,000 guest rooms worldwide.
About The Jefferson Hotel
The Jefferson has long been known as Washington, DC's most discerning hotel, catering to the world's most elite travelers. It pairs a powerhouse location just four blocks from the White House with a culture of service unlike any other top-tier hotel in the city. Temporarily closed to the public, The Jefferson will reopen in summer-2009 after a full-scale renovation, the scope of which will ensure its position as Washington's top small luxury hotel. |